Privacy Policy

AXA Assistance USA, Inc. respects your privacy and ensures that all the personal information it handles is processed in accordance with best confidentiality practices and the applicable laws on data protection.  

“Personal data” or “personal information” means any information that identifies, relates to, describes, or can reasonably be used, either alone or in combination with other information, to identify an individual, directly or indirectly. Personal Data may include, for example, your name, contact information, travel itinerary, passport or identification details, claim information, communications with us, and other information associated with you or your travel assistance request. 

AXA Assistance USA, Inc. is part of AXA Partners and the worldwide AXA Group. We offer travel protection plans, travel assistance services, providing assistance in situations such as travel emergencies, and other travel related products and services. For the purposes of this Privacy Policy, references to “AXA Partners” or “AXA” or “we” or “us” or “our” will refer to AXA Assistance USA, Inc. “You” or “your” will refer to the persons whose personal data is handled (also referred to as “process”, “processing” or “processed” in this Privacy Policy) as part of the services provided by AXA.   

By providing your personal information or the personal information of someone else, you acknowledge that we may use it in the ways set out in this Privacy Policy. Please bring this Privacy Policy to the attention of anyone where you are acting on their behalf.  

We may also provide you with further notices highlighting certain uses we wish to make of your personal information, depending on the type of processing and data involved. 

This Privacy Policy applies to AXA Assistance USA, Inc.