You’re in control of whether we may use your information for marketing. If you are an existing customer, we may send you information based on the products you have purchased from us, which we believe could be of interest to you. You can unsubscribe at any time from receiving future marketing messages.
If you are a customer of AXA Partners, we may send you information that may be of interest to you, based on products which you have purchased or in which you have shown an interest. You can always request this to be stopped by contacting us using the details shown in your plan documentation and telling us you no longer wish to be contacted or by unsubscribing from future marketing messages.
If you are not an existing customer, we may contact you to enhance your online experience with us, for example, if you start an insurance quote on our website, we may contact you to help you complete your purchase. We will respect your right to withhold or opt-out of marketing if you choose to do so.
We may use pixels within our marketing emails to enable us to see whether the email was delivered and accessed to provide us with insights into the performance of our campaigns so we can provide you with more relevant content.
If you wish to unsubscribe from marketing emails sent by us, you may do so at any time by following the unsubscribe link provided in the email. Otherwise, you can always contact us using the details set out in your plan documentation or below, to update your contact preferences.
If you choose to unsubscribe from marketing emails, you may still receive customer service communications and feedback requests/surveys from us, as appropriate to the product or service you have shown interest in. You can opt-out of receiving survey requests in a similar way to withdrawing consent to marketing.
Business to business marketing, that is commercial marketing, may rely on legitimate business purposes when contacting the organization rather than marketing choices made by an individual.
Please note that we may retain any data provided to us on our websites for a limited period, even if you do not complete your quote or request. This information may be used to inquire as to why you did not complete your quote or for us to better understand your needs.
