A Personal Nurse Call-Back-Service: Users can request a call-back from a nurse for medical advice and support, whether addressing minor health concerns or seeking guidance on health-related travel issues.
AXA Partners enhances access to travel assistance services with My Trip Companion, a digital self-service portal
In an era where digital transformation is pivotal, AXA’s My Trip Companion (MyTC) emerges to help redefine the paradigms of travel assistance. This innovative platform, leveraging Progressive Web App (PWA) technology, offers a seamless digital customer experience, aligning perfectly with the ethos of 'Digital when possible, human when it matters'. MyTC stands at the intersection of convenience and functionality, providing travelers with a comprehensive suite of assistance services right at their fingertips, all supported by our 24/7 assistance team.
Features of My Trip Companion
MyTC is packed with an array of assistance features designed to cater to every traveler's needs. From real-time travel updates and navigation assistance to booking services and local recommendations, MyTC ensures that all the necessary tools are just a tap away. Its user-friendly interface guarantees that even the most tech-averse travelers can navigate the platform with ease.
Features of My Trip Companion
MyCare Line
Doctor Please!International Teleconsultation via video or phone: Travelers can consult with doctors remotely, addressing health concerns without the need for a physical visit.
Safety & AlertsAccess to travel safety information and security alerts for destinations worldwide: With our interactive map, travelers can explore travel data including a travel restrictions, conditions, safety & possible disruption information.
Access to Doctors & Hospitals WorldwideMyTC, via AXA's International Medical Network (IMN), offers access to a global network of doctors and hospitals, ensuring travelers can find reputable medical care wherever they are.
Visa and Travel Requirements AssistanceIn partnership with Sherpa, MyTC offers comprehensive assistance with visa and travel requirements around the world. This service simplifies the often-complicated process of understanding and complying with international travel regulations, ensuring travelers are well-informed and prepared before their journeys begin.
Integration of Health and Travel ServicesThe integration of health and travel services within MyTC addresses a critical aspect of travel planning: safety and well-being. By offering services like visa assistance, medical consultations, and access to healthcare providers, My Trip Companion ensures that your travelers have all the information and support they need for a safe and enjoyable trip.
Country GuidesGet inspired and learn about culture, history and navigating popular travel countries through our robust country guides.
My Trip Companion, more than just a travel platform
My Trip Companion is not just a travel platform; it's a comprehensive travel assistant that enhances the travel experience. With MyTC, your travelers have a powerful tool at their disposal, ensuring that they are well-supported in managing the unforeseen, allowing them to focus on enjoying their travels with peace of mind.
Ready to start?
Are you interested in discovering more about My Trip Companion, our digital self-service portal for accessing travel assistance? Whether you're a service provider, broker, insurance carrier, or international corporation, My Trip Companion can enhance your travelers' experience while they're abroad.